Outsourcing Yearbook 2016
This is a pivotal time for those working in the outsourcing industry. Changes that took place over the last 12 months surpassed the number of changes seen throughout the last 12 years - as a result, organisations globally want to know what the next five years have in store for them.
That’s our chief focus for the Outsourcing Yearbook 2016: Outsourcing in 2020. We have decisively determined what trends, technologies and skillsets are going to shape outsourcing in the coming decade, and how organisations will need to adapt in order to thrive.
The latest Outsourcing Yearbook is available to download via the NOA website.