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Industry News

Tuesday, May 22, 2018
Global CX Pioneer TTEC Continues to Positively Disrupt the European Market with Early 2018 Success
Company announces new client wins, award recognition and local strategic appointments London, 21 May 2018 - TTEC (NASDAQ: TTEC), a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced a strong start to the year for its Europe, Middle-East and Africa operations.
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Tuesday, April 10, 2018
UK workers fear automation: ADP

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Monday, April 09, 2018
BPO hiring slows to lowest level in seven years: Nasscom

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Tuesday, April 03, 2018
AI job-loss estimates “lower than previously thought”

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AI job-loss estimates “lower than previously thought”

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TUC calls for stronger rights for outsourced workers

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Thursday, March 29, 2018
No take-off for BA call centre outsourcing plans

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GSA launches ‘Reshaping Outsourcing’ campaign at extraordinary meeting
Over 80 senior professionals and thought leaders gather in London to address industry challenges.
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Tuesday, March 27, 2018
GDPR readiness concerns for Indian ITES majors

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Friday, March 23, 2018
UK passport row intensifies after offshoring decision

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