Follow sourcingfocus on Twitter

Features

Why it is Time to Get Serious About the Crypto-Jacking Menace
by Terrance DeJesus, Threat Research Analyst at NTT Security

more

AUTOMATION WITH A HUMAN TOUCH: THE FUTURE OF CUSTOMER SERVICE
by Karsten Kraume, Chief Strategy Officer, Arvato CRM
As new research form Arvato CRM Solutions forecasts that almost half of all contact center interactions could be automated by 2027, the company’s Chief Strategy Officer, Karsten Kraume, considers how that will impact brands, consumers and call centre employees.
more

Switching providers: How outsourcing can help companies maintain a competitive edge
by By Kirk Croal, Managing Director, Huntswood Outsourcing

more

Q&A: Tiago Catarino, Lisbon Nearshore
by

more

Beyond genuine stupidity
by Rohit Talwar, Steve Wells, Alexandra Whittington, April Koury, & Helena Calle of Fast Future
What choices do we need to make today to ensure a human future for AI tomorrow?
more

Leadership decision-making in a rapidly evolving world
by Rohit Talwar, Steve Wells, Alexandra Whittington & Helena Calle, Fast Future
How can those at the top ensure they and their organisations are fit for the future?
more

Mitigating risk in a post-Carillion world
by Barry Matthews, Partner, ISG

more

Moving from a reactive to a proactive approach to IT
by Nigel Crockford, Business Development Manager, eSpida

more

Are we finally closing the gender pay gap?
by Alexandra Dalton, Mediaworks

more

Polish-Ukrainian outsourcing strengthens bonds
by
Optimism was high at the 2nd Polish-Ukrainian Outsourcing Forum in Rzeszow, Poland.
more

Are software testers the dinosaurs of tomorrow?
by Manish Gupta, CEO, TestingXperts

more

How contractors should respond to the Carillion collapse
by Michael Gallucci
Michael Gallucci, managing director of construction consultancy MPG, advises firms affected by the collapse of Carillion how to respond.
more

An injection of optimism for the Indian economy and the BPO sector
by Bhupender Singh, CEO, Intelenet Global Services

more

Talent - the unsung hero of an outsourcing provider’s compliance woes
by Luke Kingston, Origination Director, Lyceum Capital

more

Lisbon - The Crown Jewel of Portugal
by Lisbon Nearshore
In between Europe and The Americas, Portugal stands to capture the new wave of tech innovation investments. After being hard hit by the 2008's global financial crisis, the country is showing promising growth signs. At the forefront of the recovery is the Portuguese IT industry, which is gathering the attention of tech companies, multinationals and VC firms.
more

 1 2 3 >  Last »