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Capita and Tesco Mobile Agree £140m contract.

Capita has announced that it has secured a five-year contract for customer management services with Tesco… more >>


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Case Study

Switching Euromoney from Paperless to Electronic

Future Processing started working for Euromoney Institutional Investor PLC in 2009 with just four software…
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Creating time in the contact centre: The BPO opportunity

Analysing the current state of BPO from the customer service standpoint in the UK, and assessing the…
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